Medicare funds allied health where you have a chronic condition and a plan from your GP. This page explains what that covers and, just as importantly, what it does not.
We bulk bill all Medicare allied health services, so there is no gap fee and nothing to pay on the day.
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For people with an eligible eating disorder diagnosis, this provides access to a substantially larger number of funded dietetic and psychological services within a 12-month period than a standard chronic condition plan allows. It is arranged by a GP, paediatrician or psychiatrist. We accept referrals under an Eating Disorder Treatment and Management Plan and can deliver the dietetic sessions it allocates. Bring your plan and referral, tell us how many sessions have been allocated and how many you have used, and we will work within them. Read more: Mental Health and Eating Disorders
Paediatrician or psychiatrist referral
Additional allied health items may be available for children with certain diagnoses. Your paediatrician can advise.
Chronic disease dental and other schemes
These are separate and not something we provide.
What You Pay
What You Pay
Nothing to pay
We bulk bill every Medicare allied health service we provide. We claim directly from Medicare, there is no gap fee, and there is nothing to pay on the day. You do not pay us and claim it back, and you will not receive an invoice afterwards.
What you need
A valid referral from your GP under a GP Chronic Condition Management Plan, and your Medicare card.
When another pathway gives you more
Five services a year is still five services a year, so if a different funding pathway would give you more, we will say so. For older Australians, Support at Home funds clinical care in full and with no session cap, which goes considerably further than a plan allows.
The GP Chronic Condition Management Plan
From 1 July 2025, the GP Chronic Condition Management Plan (GPCCMP) replaced the old GP Management Plan and Team Care Arrangements. If you have seen "EPC plan" or "Team Care Arrangement" mentioned anywhere, that is the previous system.
What it provides:
Up to five rebated allied health services per calendar year
Up to ten for Aboriginal and Torres Strait Islander people
A referral valid for 18 months
Five services in total across all allied health, not five per discipline
Who can get one: people with a chronic or terminal medical condition that has been, or is likely to be, present for six months or longer. Diabetes, arthritis, heart disease, chronic respiratory disease, stroke and neurological conditions are common examples. Your GP decides eligibility, not us.
How to get one: ask your GP. They prepare the plan and provide a referral naming the allied health services.
Be Realistic About Five Sessions
Five sessions a year is genuinely useful for some things and clearly insufficient for others. We would rather say so than let you discover it.
Five sessions works well for an assessment and a properly built home program, a diabetes foot review and follow-up, a dietetics plan with a review, or a specific problem with a clear course.
Five sessions will not deliver a falls prevention program at the dose the evidence supports, a full course of rehabilitation after a stroke, or a paediatric therapy block. For those, the plan is best used to establish and progress a program you then continue, or alongside another funding source.
What We Provide Under Medicare
Nursing is generally not covered under a GP Chronic Condition Management Plan, and we do not offer exercise physiology. The six services below are what we provide under Medicare, and all of them are bulk billed.
Osteopathy
Osteopathy is a recognised allied health service under a GP Chronic Condition Management Plan, and it is where many people with long-standing back, neck and joint pain get the most out of a limited number of sessions.
Hands-on treatment combined with movement and self-management advice for persistent back and neck pain, headaches arising from the neck, and general musculoskeletal complaints linked to a chronic condition. Appointments are at our Roxburgh Park clinic.
Assessment and a home exercise program for arthritis, back and neck pain, post-surgical recovery, balance and falls risk, or a chronic condition affecting movement. With five sessions, the realistic aim is a properly built program you then continue.
Assessment of daily living difficulty, equipment and home safety recommendations, energy conservation for fatigue-limiting conditions, and strategies for specific tasks that have become hard.
The most common Medicare allied health use. Diabetes foot assessment and ongoing high-risk foot care, nail and skin care where self-care is unsafe, and footwear or orthotic advice.
Diabetes, cardiovascular risk, kidney disease, coeliac disease, unintentional weight loss and gut conditions. A practical eating plan built around what you actually eat, with a review.
Ask about a GP Chronic Condition Management Plan. Take a list of the services you think you need.
2
Get the referral
Your GP provides a referral naming the allied health service. It is valid for 18 months.
3
Contact us
Call 1300 765 456 with your referral and your Medicare card details.
4
Attend
We claim directly from Medicare. Bulk billed, no gap, nothing to pay.
5
Review with your GP
Your GP reviews the plan and can issue further referrals in subsequent calendar years.
Frequently Asked Questions
Do you bulk bill?
Yes, all Medicare allied health services are bulk billed. There is no gap fee and nothing to pay on the day.
Do you offer exercise physiology?
No. We do not offer exercise physiology under Medicare or privately. Our physiotherapists cover exercise prescription and progressive rehabilitation.
Can I use an Eating Disorder Treatment and Management Plan with you?
Yes. We accept referrals under an eating disorder plan and can deliver the dietetic sessions allocated under it. Bring the plan and referral, and tell us how many sessions you have used.
Do I need a referral?
For Medicare-funded treatment, yes. You do not need one to see us privately.
Is it five sessions per discipline?
No. Five in total across all allied health services in a calendar year.
Does the count reset?
It runs by calendar year, not by financial year or by plan date.
Can I use Medicare and private health for the same visit?
No. You claim one or the other for a given service, not both.
I have an old EPC plan or Team Care Arrangement. Is it still valid?
Those arrangements were replaced from 1 July 2025. Speak to your GP about the current plan.
What if I need more than five sessions?
Options include continuing privately, private health extras, or, if you are an older Australian or an NDIS participant, a funding pathway that covers considerably more.
Conditions
Conditions We Commonly See Under This Funding
A GP Chronic Condition Management Plan requires a chronic condition. These are the ones we most often see it used for.
Reviewed by Ashley Boykett, National Allied Health Manager. Last reviewed 14 September 2026.
This page explains Medicare in general terms. Eligibility for a plan is decided by your GP, and rebate amounts are set by Medicare, not by inOne Healthcare.