Feet & Walking

Corns, Calluses and Cracked Heels

Thickened, hard skin on the feet. Common, often uncomfortable, and easily managed, but they always come back unless the pressure causing them is addressed.

Select your funding to book an appointment:

Need help now? Speak with our team on 1300 765 456.

Reviewed by Zainab Alnajar, Podiatrist, POD0002578965. Last reviewed 14/09/2026.

Understanding It

What They Are

Corns and calluses are the skin's response to pressure or friction. Skin thickens to protect itself, and where that thickening becomes excessive it starts causing the very discomfort it was trying to prevent.

Calluses are broad areas of thickened skin, usually on the ball of the foot or heel. Corns are smaller and more concentrated, with a central core that presses inward, which is why they can be surprisingly painful for their size. Cracked heels occur where thickened, dry skin at the heel margin splits under load.

They are a symptom, not a diagnosis. The important question is always what is causing the pressure.

How does it usually present?
  • Thickened, yellowish or hardened skin on the ball of the foot, heel, or toes
  • A small, deep, tender spot when a corn is present
  • Pain like walking on a stone
  • Discomfort worse in certain shoes or at the end of the day
  • Dry, split skin at the heel edge, sometimes bleeding
  • Soft, white, macerated skin between the toes with a soft corn

When to Act

When to Seek Help

See a podiatrist if corns or calluses are painful, recurring, or you cannot manage them safely yourself.

Do not self-treat

Do not self-treat, and see a podiatrist promptly, if you have:

  • Diabetes, peripheral neuropathy or poor circulation — over-the-counter corn plasters contain acid and can cause ulceration in these circumstances. Cutting hard skin yourself carries a serious infection risk. This is genuinely important, not a general caution
Seek urgent care

Seek urgent care if you have:

  • Redness spreading from the area, discharge, odour or fever — possible infection
  • An open wound or ulcer under a callus
  • A dark or bruised appearance under thickened skin — which may indicate an underlying wound

Causes & Risk

What Causes It and Who Is at Risk

Anything that concentrates pressure: footwear that is too narrow, too loose or too firm, foot deformities such as bunions or clawed toes, prominent bones, altered walking pattern, high activity levels on hard surfaces, and dry skin.

Risk is higher with increasing age, reduced skin quality, diabetes, and any condition affecting foot shape or sensation.

How We Help

How Our Team Can Help

Our podiatrists remove corns and calluses safely with sterile instruments, which is usually painless and gives immediate relief. But removal alone means the problem returns within weeks.

For clients with diabetes we also complete foot screening, checking circulation and sensation, since hard skin can conceal developing wounds.

Starting Out

What to Expect at Your First Appointment

Your podiatrist will examine your feet and footwear, watch how you walk, and check circulation and sensation. Corns and calluses are usually reduced on the day, and most people walk out more comfortable than they walked in.

You will get advice on what is causing the pressure and what can be done about it, plus a plan for ongoing care if that is appropriate.

Ready to book?

Ready to get started?

Contact inOne Healthcare on 1300 765 456 or submit a referral online. Corns, calluses and cracked heels are managed by our Podiatry team.

info@inonehealthcare.com.au

Flexible Options

Funding we accept.

Medicare
A GP Chronic Condition Management Plan may allow up to five rebated allied health services per calendar year, with a gap payment. Commonly used where diabetes is involved. Learn more
Support at Home
For older Australians, podiatry sits in the clinical care category and is fully government funded. Routine foot care is one of the most used services in this category. Learn more
CHSP and Home Care Package
For eligible clients.
NDIS
Where foot care relates to a funded disability. Learn more
Private
No referral required. Learn more

Free 20min Consultation

Unsure what support you need, or have funding enquiries? Book a free 20-minute telehealth consultation with our team.

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Frequently Asked Questions

Why do they keep coming back?
Because the pressure causing them is still there. Removal gives relief; changing footwear, offloading or orthotics is what reduces recurrence.
Are corn plasters safe?
Medicated corn plasters contain acid and can damage healthy skin. They should not be used by anyone with diabetes, neuropathy or circulation problems, and are best avoided generally in favour of addressing the cause.
Does removal hurt?
Generally no. Thickened skin has no nerve supply, so reduction is usually painless and immediately comfortable.
How often should I be seen?
Many people are seen every six to twelve weeks. Your podiatrist will recommend an interval based on how quickly your skin builds up.
Can I use a pumice stone at home?
Gentle use on a callus is usually fine for people with healthy circulation and sensation. Do not do this if you have diabetes or neuropathy without podiatry advice.

Reviewed by Zainab Alnajar, Podiatrist, POD0002578965. Last reviewed 14/09/2026.

This page provides general information only and is not a substitute for individual clinical advice.