Neurological & Ageing

Multiple Sclerosis

A condition where symptoms fluctuate, vary enormously between individuals, and often include things that are invisible to everyone else. Therapy focuses on function, energy and independence rather than on the disease itself.

Select your funding to book an appointment:

Need help now? Speak with our team on 1300 765 456.

Reviewed by Gemma Kinnealy, AHM / OT, OCC0002569367. Last reviewed 14/09/2026.

Understanding It

What Multiple Sclerosis Is

MS is a condition in which the immune system damages the protective coating around nerves in the brain and spinal cord, disrupting the signals travelling along them. Where that damage occurs determines which symptoms appear, which is why MS looks so different from person to person.

Most people are diagnosed between 20 and 40, and it is more common in women. The most common pattern is relapsing–remitting, where symptoms flare and then partially or fully settle; other patterns are progressive.

Medical management, including disease-modifying therapy, is directed by a neurologist and GP. Allied health works alongside that, focused on daily function.

How does it usually present?
  • Fatigue: often the most disabling symptom, and frequently the least understood by others
  • Weakness or heaviness in the limbs
  • Balance and coordination difficulty
  • Numbness, pins and needles or altered sensation
  • Vision changes, including blurred or double vision
  • Bladder and bowel changes
  • Muscle stiffness or spasticity
  • Cognitive changes: processing speed, memory and word-finding
  • Heat sensitivity, with symptoms worsening when overheated
  • Pain
  • Mood changes

Symptoms commonly fluctuate day to day and within a single day.

When to Act

When to Seek Help

Contact your GP or MS nurse if fatigue has changed markedly, mood has dropped, or function is declining without an obvious relapse.

Seek urgent care

Seek urgent medical review if you have:

  • New or rapidly worsening symptoms lasting more than 24 hours — this may indicate a relapse and needs prompt neurological review, as early treatment can affect the outcome
  • Sudden vision loss or eye pain with movement
  • New difficulty swallowing, or coughing and choking when eating and drinking
  • Sudden inability to pass urine, or loss of bladder or bowel control
  • Fever or infection symptoms — infection can temporarily worsen MS symptoms significantly, and needs treating

How We Help

How Our Team Can Help

Because MS fluctuates, therapy tends to work best as an ongoing relationship with periodic review rather than a single block. What suits during a stable period may not suit during or after a relapse.

We are careful not to overstate what therapy does. It does not alter disease progression. It can help you manage energy, maintain function, and stay doing what matters to you.

Starting Out

What to Expect at Your First Appointment

Assessment happens at home. Your clinician will ask about your symptom pattern, what a good day and a bad day look like, what you are finding hardest, and what you most want to protect: often work, parenting or a particular activity.

They will assess function relevant to their discipline, look at your home and routine, and build a plan that accounts for fluctuation rather than assuming a steady state. Reports go to your GP, neurologist or MS nurse.

Ready to book?

Ready to get started?

Contact inOne Healthcare on 1300 765 456 or submit a referral online. MS is supported by our Occupational Therapy, Physiotherapy, Speech Therapy and Nursing teams.

info@inonehealthcare.com.au

Flexible Options

Funding we accept.

NDIS
MS is commonly supported for people under 65 at the time of application. Therapy usually sits under Capacity Building: Improved Daily Living, with equipment and home modifications under Capital supports. Functional Capacity Assessments are frequently required, and we complete these. Learn more
Support at Home
For those over 65, therapy sits in the fully funded clinical care category. Learn more
Medicare
A GP Chronic Condition Management Plan may allow up to five rebated allied health services per calendar year. Learn more
Private
No referral required. Learn more

Free 20min Consultation

Unsure what support you need, or have funding enquiries? Book a free 20-minute telehealth consultation with our team.

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Frequently Asked Questions

Will exercise make my fatigue worse?
Appropriately paced exercise generally improves fatigue rather than worsening it, but the pacing has to be right and needs to account for heat sensitivity. Your physiotherapist will build up gradually.
Why do I feel worse in hot weather or after a hot shower?
Heat can temporarily worsen MS symptoms. It does not cause new damage, and symptoms usually settle as you cool down. Cooling strategies and activity timing can help.
Is the fatigue different from ordinary tiredness?
Yes. MS fatigue is not proportionate to activity and is not resolved by rest alone, which is why energy conservation strategies rather than simply resting more are the usual approach.
Do I need a Functional Capacity Assessment for my NDIS plan?
Often, particularly at plan review or where support needs have changed. Our occupational therapists complete these.
Can therapy continue through a relapse?
Usually yes, with the approach adjusted. Tell your clinician when symptoms change so the plan can be modified rather than paused unnecessarily.

Reviewed by Gemma Kinnealy, AHM / OT, OCC0002569367. Last reviewed 14/09/2026.

This page provides general information only and is not a substitute for individual clinical advice.