Occupational Therapy
Select your funding to book an appointment:
Need help now? Speak with our team on 1300 765 456.
An FCA is not about your diagnosis. It is about what you can do, what you struggle with, and what support would change that.
The NDIS uses it to decide what is reasonable and necessary to fund. A vague report produces a vague plan. A clear one, backed by evidence, produces a plan that matches how you actually live.
We assess you in your own home and community, because that is where the real barriers are. A person who manages a task in a clinic room may be unable to manage the same task in their own bathroom, and only one of those is the one they have to live in.
The NDIS describes a functional capacity assessment as an official assessment that looks at your ability to perform daily tasks at home, at work and in the community, completed by an occupational therapist, physiotherapist, psychologist or medical specialist. It considers six areas: communication, social interaction, learning, mobility, self-care and self-management.
Worth knowing: an FCA is not compulsory to be eligible for the NDIS. It is one of the strongest forms of evidence you can provide about how your impairment affects daily function, but nobody can require you to buy one to apply.
You should not have to pay for general NDIS guidance, and we would rather tell you that upfront than take a booking you did not need.
We work alongside any of these. If a free service can answer your question, we will tell you to call them.
Your occupational therapist comes to your home. You talk through what a normal day looks like, what you find difficult, and what you would like to be able to do.
They then watch you do some everyday things: making a drink, moving around the house, getting to the bathroom, whatever is relevant to you. They will look at your home, your equipment and your access.
Most assessments take one or two visits of around two hours. Family, carers and support workers are welcome to be there, and their observations are often the most useful part. Your occupational therapist will confirm the time and cost before anything goes ahead.
Recommendations may include support worker assistance, therapy and allied health services, assistive technology, home modifications, capacity building supports, community participation, SIL, SDA or ongoing rehabilitation.
We will not recommend something the evidence does not support. A report that overstates need is the one that gets challenged, and it costs you months. We would rather write what we can defend.
Adults living with stroke, acquired brain injury, Parkinson's disease, multiple sclerosis, motor neurone disease, spinal cord injury, cerebral palsy, intellectual disability, autism, psychosocial disability, chronic pain and fatigue conditions, and other complex disabilities.
Service Areas
Occupational therapists across Victoria (Melbourne, Roxburgh Park and the northern suburbs), Queensland (Brisbane, Gold Coast, Sunshine Coast, Ipswich and Logan) and New South Wales (Sydney and Western Sydney). Assessments are delivered in your own home and in the community settings that matter to your goals. The service is fully mobile, so there is no need to travel to us.
Simple Process
Make a referral
You, your family, a support coordinator, plan manager, GP or specialist can all refer. Call 1300 765 456 or submit a referral online. You do not need a support coordinator to contact us.
We check it is the right assessment
If a smaller or different assessment would serve you better, we will say so before you book.
Assessment at home
One or two visits, with anyone you want present.
Report
Written to the evidence standard, and explained to you rather than just sent.
Support through the decision
We respond to requests for further information from the NDIA, your plan manager or your support coordinator.
Ready to book?
You, your family, a support coordinator, plan manager, GP or specialist can all refer. Contact inOne Healthcare on 1300 765 456 or submit a referral online. You do not need a support coordinator to contact us.
info@inonehealthcare.com.au
Flexible Options
Free 20min Consultation
Unsure what support you need, or have funding enquiries? Book a free 20-minute telehealth consultation with our team.
Related: SIL, SDA and Housing Reports · Assistive Technology Assessments · Home Modification Assessments · Neurological Rehabilitation · Using Your NDIS Plan With Us
Got Questions?
Reviewed by Anchalpreet Kaur, Occupational Therapist, OCC0002664853. Last reviewed 10/09/2026.
This page provides general information only and is not a substitute for individual clinical advice. Eligibility and what your plan covers are decided by the NDIA, not by inOne Healthcare.