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AT-HM Scheme Assessments

Occupational therapy assessment and prescription under the Assistive Technology and Home Modifications scheme, for older Australians receiving Support at Home.

The AT-HM scheme is the part of aged care reform that people understand least and lose the most from. This page explains how it works and what an occupational therapist actually does within it.

Select Your Funding to Book an Appointment:

Need help now? Speak with our team on 1300 765 456.

The Thing Most People Miss About AT-HM

When Support at Home replaced Home Care Packages on 1 November 2025, equipment and home modification funding was pulled out of the ongoing package and made into something separate.

That matters practically. AT-HM funding is upfront and separate from your other supports. You do not have to save up your service budget, go without care for a few months, or wait for a review to get a rail installed or a shower modified. The funding sits in its own scheme, in three tiers, across a 12-month period:

  • Tier 1, up to $500 for straightforward, low-cost items
  • Tier 2, up to $2,000 for moderate equipment and minor modifications
  • Tier 3, up to $15,000 for complex equipment and substantial home modifications

Your tier is determined through the aged care assessment process based on assessed need, not on what you ask for. Complex equipment and home modifications require occupational therapy prescription, which is where we come in.

The common and expensive mistake is buying equipment before assessment. Equipment that does not suit the person, the task or the house does not get used, and the money is gone from a tier that only resets after twelve months.

How Our Occupational Therapists Help

Assessment of Need

A functional assessment in your own home, looking at how you actually move through it, transfers, bathroom, bed, kitchen, steps, doorways, and the specific tasks that have become difficult or unsafe.

Prescription and Specification

Selecting and specifying the right item, with the measurements, features and rationale a supplier or builder needs. A prescription is not a shopping list; it is a specification for one person's body, home and daily routine.

Trial Before Commitment

Trialling equipment where practical, particularly for anything complex or expensive. Equipment that seems sensible on paper regularly turns out to be wrong in a real hallway.

Quotes and Coordination

Working with suppliers and builders, reviewing quotes against the prescription, and coordinating delivery, installation and handover.

Fitting, Training and Review

Fitting the item, teaching you and your family or support workers how to use it safely, and reviewing after use, because the first setup is rarely the final one.

What Each Tier Typically Covers

These are indicative examples rather than a fixed list. What is approved depends on assessed need.

Tier 1, shower stools and chairs, grab rails, non-slip matting, long-handled aids for dressing and reaching, raised toilet seats, bed sticks, simple kitchen aids.

Tier 2, walking frames and mobility aids, over-toilet frames and commodes, transfer aids and slide sheets, pressure-relieving cushions, riser recliner chairs, adjustable beds, small ramps and threshold ramps, minor rail installation.

Tier 3, bathroom modifications including level-access showers, stair and access ramps, ceiling hoists, complex wheelchair seating and pressure care systems, widened doorways, kitchen modifications, external access work.

When to Arrange an Assessment

Ask for an occupational therapy assessment if:

  • Getting in and out of the shower, bed or a chair has become difficult or frightening
  • You have had a fall, or you have started avoiding parts of your own home
  • A family member is physically supporting transfers, which puts both of you at risk
  • You are managing at home only because someone is doing things for you that equipment could do
  • You have been discharged from hospital with new limitations
  • You are considering buying equipment and are not certain what to buy

Seek prompt medical or clinical review if:

  • There has been a fall involving a head strike, loss of consciousness, or inability to bear weight, seek medical care before anything else. Head strikes matter particularly for anyone on blood-thinning medication
  • Skin is breaking down over a bony area, or there is redness that does not blanch when pressed, this needs nursing assessment now, and pressure-relieving equipment prescribed urgently rather than in the usual timeframe
  • A carer has been injured, or is close to it, during transfers
  • There has been a sudden change in mobility, strength or confusion, this needs GP review to find the cause, not just equipment

Equipment does not fix a deteriorating medical problem, and we would rather say so than prescribe around it.

What to Expect at Your Assessment

An occupational therapist visits you at home for around 60 to 90 minutes. Family or carers are welcome, and it helps if the person who assists you day to day is there.

You will be asked about the tasks that have become hard, and then asked to show us, walking to the bathroom, getting on and off the bed, using the shower. Watching the real task in the real room is what produces an accurate prescription.

We measure doorways, spaces and heights where modifications may be needed, and we look at flooring, lighting, thresholds and clutter, because those are often the cheapest things to change.

You will receive a written report and prescription, an explanation of what fits within your tier, and clear next steps for quotes and installation. Where something falls outside your tier, we will tell you plainly and discuss alternatives rather than leaving you to discover it later.

Where We Provide This Service

Occupational therapists across Victoria (Melbourne, Roxburgh Park and Melbourne's northern suburbs), Queensland (Brisbane, Gold Coast, Sunshine Coast, Ipswich and Logan) and New South Wales (Sydney and Western Sydney).

Assessments are delivered in your own home, including in retirement villages and supported accommodation.

Funding We Accept

  • Support at Home, AT-HM scheme, the pathway described on this page. Occupational therapy assessment itself sits in the clinical care category, which is fully government funded regardless of income or assets.
  • Home Care Packages, for clients still transitioning under previous arrangements.
  • CHSP, for eligible clients.
  • NDIS, for participants under 65, where equipment and modifications sit under Capital supports.
  • DVA, for eligible veterans with a valid referral.
  • TAC and workers compensation, where related to an accepted claim.
  • Private, no referral required.

Got Questions?

Frequently Asked Questions

Do I have to use my care budget for equipment?
No. AT-HM funding is separate from and upfront of your ongoing service budget, which is one of the main improvements in the new system.
Can I just buy the equipment myself?
For simple, low-cost items, sometimes. For anything complex, an occupational therapy prescription is required, and it is genuinely worth having, unsuitable equipment is the most common way this funding gets wasted.
How long does it take?
Simple equipment can often be arranged within weeks. Home modifications involve quotes, scheduling and building work, and commonly take some months. We will give you a realistic timeframe at assessment and, where safety is the concern, suggest interim measures.
What if my needs change during the 12 months?
Tell your aged care provider or care partner. Where needs change significantly, reassessment is possible, and we can provide the clinical evidence for it.
Does an occupational therapist have to be involved?
For complex assistive technology and home modifications, yes. For low-cost simple items, often not, and we will say so rather than create work.
Can you help if I am on a Home Care Package rather than Support at Home?
Yes. We work across both, and our intake team can explain which rules apply to your situation.

Ready to Book?

Book an AT-HM Assessment

Contact inOne Healthcare on 1300 765 456, email info@inonehealthcare.com.au, or submit a referral online.

Monday to Saturday, 9:00am to 5:00pm. Closed Sunday.

Related: Home Modification Assessments · Assistive Technology Assessments · After a Fall

Ready to get started?

Make a referral or contact our team today.

Make A Referral 1300 765 456 info@inonehealthcare.com.au

Reviewed by Anchalpreet Kaur, Occupational Therapist, OCC0002664853. Last reviewed 10/09/2026.

This page provides general information only and is not a substitute for individual clinical advice.