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Continence Assessments and Care

In-home continence assessments and individualised management plans across Melbourne and Roxburgh Park, preserving dignity and supporting people to remain at home longer.

Continence problems are common, under-reported and frequently treatable. They are also one of the strongest predictors of a move into residential care, and too often they are managed by simply buying more pads.

Select Your Funding to Book an Appointment:

Need help now? Speak with our team on 1300 765 456.

Continence Assessments and Care

inOne Healthcare

Most People Wait Years Before Telling Anyone

Continence is the health problem people are least likely to raise. It gets managed privately for years, worked around, hidden from family, and eventually mentioned only when it has already narrowed someone's life, they have stopped going out, stopped travelling, stopped seeing people, or started sleeping in a different room.

By that point the person has usually concluded it is just part of getting older, or part of their condition, and cannot be helped. That is frequently untrue. Many continence problems improve substantially with the right assessment, and almost all of them can be managed far better than they currently are.

Our Melbourne continence nurses assess without fuss and without embarrassment. It is a clinical problem with clinical causes, and we treat it that way.

In-home nursing care

What We Do

How Our Melbourne Continence Nurses Help

Comprehensive Continence Assessment

A full clinical assessment of bladder and bowel function, contributing factors and current management, completed in the person's own home.

Individualised Management Plans

A written plan covering strategies, timing, fluids, toileting routines and environmental changes, not just a product recommendation.

Product Assessment & Recommendation

Identifying products that genuinely suit the person's pattern, body and skin, so funding is not spent on products that do not work.

NDIS & Aged Care Reports

Continence assessment reports for NDIS participants and clinical documentation for aged care providers and care partners.

Availability

Current Wait Times for Nursing

Estimated appointment availability for Nursing across our locations.

Melbourne CBD / Inner Suburbs

1 – 2 Weeks

Short Wait

Melbourne Northern Suburbs

1 – 2 Weeks

Short Wait

Melbourne Western Suburbs

1 – 2 Weeks

Short Wait

Melbourne Eastern Suburbs

1 – 2 Weeks

Short Wait

Melbourne Southern Suburbs

1 – 2 Weeks

Short Wait

Sydney Western Suburbs

1 – 2 Weeks

Short Wait

Sydney

2 – 3 Weeks

Moderate Wait

Adelaide

1 – 2 weeks

Short Wait

Ready to book? Start a referral today.

Make a Referral

Ready to book? Start a referral today.

Simple Process

Getting Started

1

Make a referral

Individuals, families and carers, GPs, aged care providers and care partners, support coordinators and plan managers, and support providers can all refer. You can refer for yourself, no GP letter is required.

2

We call you for an initial discussion

One of our nursing team calls you for a discreet conversation about what is happening, the pattern, how long it has been going on, what products are being used and how it is affecting daily life. We confirm funding and explain exactly what the assessment involves, so there are no surprises.

3

We match the nurse

Your referral is allocated to a Melbourne Registered Nurse experienced in continence assessment and management.

4

Assessment at home

The nurse completes a full continence assessment in your own home, including the bathroom and the practical realities of getting there. It takes around an hour and is done discreetly.

5

Your management plan

You receive a written, individualised management plan covering strategies, products, environmental changes and any referrals needed.

6

Review and adjust

We review how the plan is working and adjust it, because continence needs change over time and a plan that fitted a year ago often does not fit now.

MOBILE & IN-CLINIC SERVICE

We Come to You or Visit Us In Clinic

Whether in your home, aged care facility or community setting, our qualified Registered Nurses come to you at a time that suits your schedule. We also offer in-clinic appointments at our Roxburgh Park location for those who prefer to visit us. Every appointment is personalised to your clinical needs, with care plans designed to deliver results safely and effectively.

inOne Healthcare provides mobile nursing across Roxburgh Park, Melbourne, and Sydney. You can also visit us in clinic at our InOne Healthcare. To arrange an appointment, call 1300 765 456 today.

Assessment

What a Continence Assessment Covers

Bladder history, frequency, urgency, volume, nocturia, leakage pattern and triggers
Bowel history, frequency, consistency, urgency, constipation and faecal incontinence
Fluid intake, type and timing, including caffeine and alcohol
Dietary factors, particularly fibre
Medication review for agents contributing to urinary or bowel symptoms
Toileting patterns, timing and independence
Mobility, dexterity and physical access to the toilet
Cognition, communication and ability to recognise and act on the urge
The bathroom itself, distance, lighting, height, rails, clothing and clearance
Skin integrity and any moisture-associated damage
Current products, how they are being used, and whether they suit
The impact on sleep, activity, social participation and the carer
Your Plan

What You Receive

An individualised written continence management plan setting out:

The likely contributing factors identified in the assessment
Strategies to try, bladder and bowel retraining, timed and prompted voiding, fluid and dietary adjustments, constipation management
Product recommendations matched to the person's pattern, body shape, skin and dexterity, including day and night differences
Environmental and equipment changes that improve access, with occupational therapy referral where a modification or equipment is needed
Skin care and moisture management
Guidance for family and support workers
Referral onward where the cause can be treated, to the GP for medical review, to pelvic health physiotherapy, or to a specialist continence service where warranted
Review timing, because a plan set once and never revisited stops fitting

Our Services

Continence Care We Provide

Comprehensive continence assessment and management planning
Bladder and bowel retraining programs
Timed and prompted voiding programs
Constipation and bowel management support
Indwelling and suprapubic catheter care, changes and troubleshooting
Intermittent catheterisation education
Stoma care and skin integrity support
Moisture-associated skin damage prevention and management
Product trial, review and reassessment
Education for the person, family and support workers
Continence assessment reports for NDIS participants
Clinical reporting to GPs, care partners and providers
NDIS

Continence Assessments for NDIS Participants

NDIS participants often need a continence assessment report to evidence funding for continence products or related supports. Our nurses complete the assessment and prepare the report, documenting the clinical picture, the functional impact, what has been trialled, and why the recommended products and supports are appropriate.

We work with self-managed, plan-managed and NDIA-managed participants, and liaise directly with support coordinators and plan managers.

Aged Care

Continence and Aged Care

For older Australians, continence is one of the most significant factors in whether someone can keep living at home, and one of the biggest sources of carer strain. Nursing sits within the clinical care category of Support at Home, which the government funds in full, so a proper continence assessment costs the person nothing.

We also work with residential aged care providers on continence assessment, management planning and staff education.

Ready to Begin

Ready to get started?

Make a referral or contact our team today. We'll get back to you within 1 business day.

Prefer to email?

Send us an enquiry and we'll get back to you within 1 business day.

info@inonehealthcare.com.auMake A Referral

Flexible Options

Funding We Accept

🏛️

NDIS

Plan Managed & Self Managed

🏠

Support at Home

SaH Scheme accepted

🏡

Home Care Package

HCP funded clients

🤝

CHSP

Commonwealth Home Support

💳

Private

No referral required

Local Presence

Continence Assessments in Melbourne's Northern Suburbs

Our clinic is based in Roxburgh Park, and we complete continence assessments across Melbourne's northern suburbs, Craigieburn, Greenvale, Broadmeadows, Meadow Heights, Mickleham, Kalkallo, Epping, Thomastown, Glenroy, Coburg and the surrounding corridor.

Continence is a subject people find hard to raise, and harder again where it carries cultural stigma or where the conversation has to happen through a family member. Melbourne's north is highly multicultural, and we work with interpreters where they are needed, arrange a nurse the person will be comfortable with where we can, and keep the assessment private and matter-of-fact. In-clinic appointments at Roxburgh Park are available for anyone who would prefer not to be assessed at home.

Service Area

Melbourne Suburbs We Service

Our continence nurses provide home visits across all Melbourne suburbs, with our clinic based in Roxburgh Park in Melbourne's northern suburbs.

Got Questions?

Frequently Asked Questions

Join Our Team

Work With Us

Are you a Registered or Enrolled Nurse with continence experience looking to join a growing, values-driven team? We're always looking for passionate clinicians who want to make a real difference.

Book a Continence Assessment in Melbourne

Contact inOne Healthcare on 1300 765 456, email info@inonehealthcare.com.au, or submit a referral online to arrange an in-home continence assessment anywhere in Melbourne.

Opening hours: Monday to Saturday, 9:00am–5:00pm. Closed Sunday.